Cookie Policy

Cookie Policy

Onewell Brands Ltd Last updated: 14 April 2026

1. Introduction

This Cookie Policy explains how Onewell Brands Ltd ("Onewell," "we," "us," or "our") uses cookies and similar tracking technologies on our website at [www.onewell.co.uk] (the "Site").

This policy should be read alongside our Privacy Policy at [link to Privacy Policy], which explains how we collect and process your personal data more broadly.

By using our Site, you consent to the use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences at any time using the methods described in Section 6 below.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to improve the user experience, and to provide information to website owners.

Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that appear on the page ("third-party cookies"). Cookies can remain on your device for different periods of time. "Session cookies" are deleted automatically when you close your browser. "Persistent cookies" remain on your device until they expire or you delete them manually.

3. How We Use Cookies

We use cookies and similar technologies for the following purposes:

3.1 Strictly Necessary Cookies

These cookies are essential for the basic operation of our Site. Without them, the Site cannot function properly. They enable core features such as adding items to your shopping cart, proceeding to checkout, and processing secure payments.

Because these cookies are strictly necessary, they do not require your consent under the Privacy and Electronic Communications Regulations 2003 (PECR). You cannot disable them without significantly impairing your use of the Site.

Cookie Provider Purpose Duration
_shopify_s Shopify Manages your browsing session and associates it with your shopping activity Session
_shopify_y Shopify Supports site analytics by assigning a unique visitor identifier 1 year
cart Shopify Stores your shopping cart contents so they persist as you browse 2 weeks
cart_ts Shopify Records the time your cart was last updated to support checkout functionality 2 weeks
cart_sig Shopify Stores a cart signature for secure checkout processing 2 weeks
secure_customer_sig Shopify Used for secure customer login and authentication 20 years
storefront_digest Shopify Used to verify customer access permissions if your store has password protection Indefinite
_shopify_sa_t Shopify Supports Shopify analytics relating to marketing referrals 30 minutes
_shopify_sa_p Shopify Supports Shopify analytics relating to marketing referrals 30 minutes
_tracking_consent Shopify Stores your cookie tracking consent preferences 1 year

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our Site, such as which pages are visited most often and whether users encounter error messages. The information is used to improve how the Site works and to understand visitor behaviour.

These cookies do not identify you personally. The data collected is aggregated and anonymised where possible.

Cookie Provider Purpose Duration
_ga Google Analytics Assigns a unique visitor identifier to distinguish between visitors and calculate site metrics 2 years
ga[ID] Google Analytics Maintains session state and tracks interactions across pages 2 years
_gid Google Analytics Assigns a temporary identifier to distinguish visitors within a 24-hour window 24 hours
_gat Google Analytics Limits the rate of data collection requests to manage server load on high-traffic sites 1 minute

3.3 Functional Cookies

These cookies allow the Site to remember choices you make and provide enhanced, more personalised features. For example, they may remember your location, language preferences, or whether you have previously dismissed a notification banner.

Cookie Provider Purpose Duration
localization Shopify Stores your country and language preferences for a localised browsing experience Session
_shopify_country Shopify Records your selected country for currency and shipping display Session

3.4 Marketing and Advertising Cookies

These cookies are used to deliver advertisements and promotional content that is more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

These cookies are set by third-party advertising platforms and may track your browsing activity across different websites.

Cookie Provider Purpose Duration
_fbp Meta (Facebook) Tracks visits to the Site from Facebook advertisements and measures ad performance 3 months
_fbc Meta (Facebook) Stores the click identifier when a visitor arrives via a Facebook advertisement 2 years
_tt_enable_cookie TikTok Checks whether the TikTok tracking pixel can set cookies on your browser 1 year
_ttp TikTok Assigns a unique visitor identifier for TikTok ad targeting and conversion tracking 1 year
_pin_unauth Pinterest Tracks visits from Pinterest for conversion measurement 1 year
_gcl_au Google Ads Stores a click identifier for Google Ads conversion tracking 3 months

Note: The marketing cookies listed above reflect platforms commonly used by Shopify merchants. We will only set these cookies if we actively use the corresponding advertising platform and you have given your consent. If we do not advertise on a particular platform, the associated cookies will not be placed on your device.

4. Similar Technologies

In addition to cookies, we and our third-party partners may use the following similar technologies:

  • Pixel tags (web beacons): Small transparent images embedded in web pages or emails that record whether a page or email has been viewed, and when. We may use these in our marketing emails to understand which messages are opened and which links are clicked.
  • Local storage: Some features of the Site may use your browser's local storage to save preferences or temporary data to improve your experience. This data stays on your device and is not transmitted to our servers.
  • Session storage: Similar to local storage, but data is cleared when you close your browser tab.

5. Cookies Set by Third Parties

Some cookies on our Site are placed by third-party services that we use to operate and improve our business. These third parties have their own privacy and cookie policies, which we encourage you to review:

We do not control these third-party cookies and are not responsible for the data they collect. The links above are provided so you can review each provider's practices directly.

6. How to Manage Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our Site, you will be presented with a cookie consent banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can change your preferences at any time by clicking the cookie settings link in the footer of our Site.

6.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these options in the "Settings," "Preferences," or "Privacy" menu of your browser. Common options include:

  • Viewing and deleting cookies already stored on your device.
  • Blocking all cookies or only third-party cookies.
  • Setting your browser to notify you before a cookie is placed.

Please note that blocking or deleting cookies may affect the functionality of our Site. In particular, disabling strictly necessary cookies will prevent you from using the shopping cart and completing purchases.

For guidance on managing cookies in the most common browsers:

6.3 Opt-Out of Analytics

If you wish to opt out of Google Analytics tracking specifically, you can install the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

6.4 Opt-Out of Interest-Based Advertising

You can opt out of interest-based advertising from participating companies through the following industry tools:

7. Legal Basis for Using Cookies

Under the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR:

  • Strictly necessary cookies do not require your consent, as they are essential for the Site to function.
  • All other cookies — including analytics, functional, and marketing cookies — require your consent before they are placed on your device. We obtain this consent through our cookie consent banner.

You have the right to withdraw your consent at any time by adjusting your cookie preferences through the cookie settings link on our Site or through your browser settings.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, the technology on our Site, or applicable legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. If we make material changes that affect how we use cookies, we will notify you by updating our cookie consent banner to request your preferences again.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: hello@shop-onewell.com
  • Onewell Brands Ltd
  • Address: London, EC1V 2NX, United Kingdom

You also have the right to raise concerns with the Information Commissioner's Office (ICO):

This Cookie Policy is effective as of the "Last updated" date shown at the top of this page.